Executive Summary
The Citizen Perception Study conducted in Kaduna State by the Kaduna State Bureau of
Statistics in collaboration with the Ministry of Health and State Primary Health Care
Development Agency offers a comprehensive overview of community experiences with
Primary Health Care (PHC) facilities, shedding light on accessibility, service delivery, and public
satisfaction. The study encompassed various dimensions, including health insurance
coverage, cleanliness, waiting times, quality of care, and the professionalism of healthcare
workers.